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Make digital experiences your best asset

Discover how your customers navigate and respond to your digital experience with our all-in-one platform. Turn every click and swipe into a strategic advantage.

  • +ÂŁ500k per annum through mortgage calculator tool optimization

  • 40% increase in conversion rate of product pages

  • -95% of users experiencing errors in app

Put your online presence to work

Your best user experience might be the one that fits in your customers' pockets. From banking to insurance, investment and fintech—we’ll help you put winning digital experiences at the center of your growth strategy, and turn your online presence into your secret advantage.

Turn applications into conversions

Understand and improve journeys—across sessions and devices—for completing applications.

Deliver differentiated experiences

See how logged-in customers navigate and respond to your digital experience in real-time.

Quantify site frustrations

Unify fragmented data, uncover performance insights, and pinpoint critical improvements.

How NatWest uses Contentsquare to optimize its mobile and web application journeys

Products used

  • Experience Analytics
  • Journey Analysis
  • Session Replay
  • Heatmaps
  • Sense

Everything you need to transform journeys, across multiple sessions

Improve the application process with all your analytics in one place

Understand how customers navigate to and through your quote and application pages. Find out what leads to increased applications and what challenges people really experience while applying.

  • Find (and fix) frustrations

Monitor the experience to detect where anomalies are, and quickly remove frustrations.

  • See what’s working

Understand the quality of the user flows to discover what’s working—and what’s not.

  • Improve conversions

Maximize your potential to turn passers-by into loyal, proactive customers.

  • Optimize every digital asset

Understand and improve the application journey across web and mobile, boosting product upsells and cross-sells.

Optimize the post-login experience

Analyze how users interact with your digital platforms. Identify successes and roadblocks in key processes, then use these insights to build stronger, longer customer relationships.

  • Boost customer adoption

Understand how logged-in customers adopt your site and mobile apps, and how you can improve responses.

  • Streamline experiences

Quickly find out if your customers can complete payments, conduct transfers, get quotes, file claims—or what’s causing them to give up and contact you for help.

  • Improve brand sentiment

See where your customers experience challenges, drop off, or stay engaged to create truly user-focused digital experiences.

With Contentsquare, we can understand how users interact with a page, how they navigate, what their real interests are and what encourages or discourages them to continue their journey on the site.

Cristina Martinelli
User Experience Manager, Calzedonia

Connect the dots on digital experience with a single source of truth

Transform scattered information into a clear roadmap for optimizing your digital experience, and start making smarter design decisions—with connected analytics, automated and precision tracking, qualitative and quantitative data, and more.

  • Centralize scattered data

Consolidate performance metrics from various systems into one comprehensive view. No more struggling to find critical information.

  • Analyze root causes

Gain deep insights into digital performance issues, so you can understand (and prevent) the underlying factors affecting user experience.

  • Prioritize improvements

Focus your efforts where they matter most by identifying key areas for enhancement—from site speed and tech issues to compliance and customer feedback.

## Get insights 
that transform