Plans that grow with you

Start with Experience Analytics to understand behavior. Boost your feedback insights with Voice of Customer, or add Product Analytics to optimize journeys.

Free

A simple way to get started

€0

On Free plan you’ll:

Spot friction on high-impact pages and act fast
See how users interact, or drop off and ask them why
Get clear guidance on what to fix next

Free plan includes:

200k monthly sessions
1 project
Replays, Heatmaps + Funnels
Error & performance monitoring
Basic surveys
Connect with LLMs (MCP)

Growth

Optimize experiences to boost engagement and conversion

Pro

Surface optimizations faster and prioritize by revenue impact

On Pro you’ll:

Connect behavior to revenue by channel and product
Identify patterns that drive repeat purchases and retention
Drive strategic, revenue focused decisions

Everything in Growth, and:

From 1m+ monthly sessions
3 projects
Precision filtering, retroactive
Multi-session replay summaries
Revenue goals & tracking

Enterprise

Scale optimization insights across the entire enterprise

On Enterprise you’ll:

Connect behavioral data to your company systems
Prevent issues with real-time monitoring and alerts
Scale unlimited projects and align teams organization-wide

Everything in Pro, and:

Custom monthly sessions
Unlimited projects

Included in every plan

Session replays

Replay any journey to see exactly what the customer experienced, and where they navigated inside your site.

Surveys

Effortlessly collect and analyze user feedback with surveys.

Heatmaps

See how customers interact with each page and which content makes users click, tap, bounce, or want to read more.

Integrations

Enhance your experience insights by connecting to your favorite apps and ecosystem, like Analytics or A/B Testing.

Compare all features

Experience Analytics

Increase engagement and conversion

Free €0

Growth From €49€39

Pro Let's talk

Enterprise Let's talk

Monthly sessions

A session is a visitor's full journey across every page (or screen).

Up to 200k

7k - 10m

1m - unlimited

Monthly session replay capture

From all the sessions, only a percentage is captured and used on Session Replay.

5% sessions captured (max. 10k)

15% sessions captured (min. 20k)

URL targeting

Automatically start recording replays only on targeted URLs, capturing the most relevant user interactions.

Heatmaps

Visualize user behavior with Heatmaps.

Funnels

See the steps where users drop off, identify potential usability issues, and prioritize areas for improvement.

Engagement Zones in heatmaps

Optimize the layout, content, or usability of any page with intelligent user engagement patterns overlaid on your heatmaps.

Frustration Score

Sort and rank all replays based on the user’s degree of frustration.

Page comparator

Analyze the most important key performance indicators for different pages of your site.

Journey Analysis

Discover how visitors progress through your site and app, from entry to exit.

Impact Quantification

Prioritize what to fix or invest in by quantifying the impact of any behavior, issue, or segment on conversion and revenue.

Sense, CSQ’s AI

Sense summarizes session replays in seconds, revealing key behaviors, user frustrations, and journey details across single or multiple sessions.

Voice of Customer

Improve user happiness based on feedback and usability testing

Monthly responses
100

Feedback widgets and Surveys
Choose between our different survey types to capture the feedback you need.

Integration with Replays and Segments
Get the full context behind someone's feedback by watching session replays, and compare how different users behave based on the feedback given.

AI Survey generator and AI summary report

Create surveys for any goal in seconds with the power of Sense, and get an AI summary report for your survey results.