How do I optimize my website with Contentsquare?
Contentsquare AI Assistant
Ask me anything about Contentsquare!
Connect feedback with behavior and act faster on customer insights
Launch AI-powered, customizable surveys in seconds with Sense. Validate your UX changes on the fly, and action candid feedback easily. Replay the sessions of users that left feedback to get the full context of their experience.
Make sense of feedback at scale with AI
Use Sense to generate surveys and analyze the results, so you can turn feedback into meaningful improvements.
Core Capabilities
Effortlessly collect and analyze user feedback
Create surveys in seconds and get responses in minutes with 40+ templates and the AI survey generator. Quickly understand results with AI summary reports and sentiment analysis, and invite respondents to follow-up interviews with a click.
Get the full story behind feedback
View corresponding session replays to get more context on user feedback. See what respondents experienced before and after answering your surveys.
Common Use Cases
Collect ongoing feedback for continuous discovery
Invite users to share their thoughts with a feedback button that’s always visible. Track user sentiment and attract a continuous stream of ideas for improving your website.
With feedback on the signup page, we spotted bugs we’d never seen before. Suddenly we found users who couldn’t sign up and solved the problem fast.
— Luke Calton, Product Lead
Measure customer loyalty and happiness
Launch NPS® surveys to track how users feel over time. Identify opportunities for improvement by replaying the journeys of users who gave you low scores. And uncover the underlying causes of issues with Experience Monitoring.
Understand why users aren’t converting
Exit intent surveys appear when someone shows signs that they’re about to close the page. Ask them why, offer an incentive, and encourage more people to continue their journeys.
Test concepts and designs
Gather feedback on the appeal, relevance, and practicality of your creative ideas.
Benefits of Voice of Customer
Customer insights are just a few clicks away
Get feedback faster with AI
Use AI to automatically build surveys based on goals, and later to analyze user sentiment.
Connect to all your favorite apps
Discover more
Increase engagement and conversion
Analyze customer journeys through your site and app. Find fresh opportunities to optimize pages and page elements.
Fix errors and performance issues
Resolve conversion blockers related to app or website performance.
Improve retention
Understand and optimize cross-session, end-to-end digital journeys.