# How do I optimize my website with Contentsquare?

### Contentsquare AI Assistant

Ask me anything about Contentsquare!

### Error Analysis

## Find and fix the errors that hurt the most

Surface both technical and non-technical errors on your sites and apps. Rank them by impact, and read AI-powered summaries to quickly understand each issue. Real-time alerts bring you up to speed with new errors so you can fix them fast.

![Experience Monitoring Hero [Fall Launch Update]](https://images.ctfassets.net/gwbpo1m641r7/3vMcCDNKIxe1M0Psg4OBTv/fb4b282095aa306c72b7206cd75f394a/Experience_Monitoring_Hero.png?w=3840&q=85&fit=fill&fm=avif)

## Capabilities

- [Benefits](https://contentsquare.com/platform/capabilities/error-analysis/#benefits)
- [Features](https://contentsquare.com/platform/capabilities/error-analysis/#features)
- [Use Cases](https://contentsquare.com/platform/capabilities/error-analysis/#use-cases)

Reduce user frustration  
Swiftly solve errors that disrupt user journeys

Increase conversions  
Remove obstacles that stop users from converting

Prioritize your efforts  
Focus on the issues with the biggest impact​​

> After 16 days, this small fix saved us £1.2K. This amounts to an annual saving of over £27k, showing the benefits of resolving an error which could easily have gone unnoticed for much longer  
> — Emma Hamilton, Web Development Manager, The Conran Shop

## Key features of Error Analysis

### Get technical and functional errors on your radar

Find JavaScript, API, and custom (or user-defined) errors harming your conversions and revenue. Jump directly to related session replays to see how errors affect real user journeys, and prioritize issues that make the biggest impact.

![Error Analysis - Features - Error Reporting [Fall Launch Update]](https://images.ctfassets.net/gwbpo1m641r7/5gRt3ajZ5OtGqgeJR9ZARh/4a169edcc964c064c96f434748fbe876/Error_Analysis_-_Features_-_Error_Reporting.png?w=3840&q=85&fit=fill&fm=avif)

### Real-time dashboards & alerts

Get alerted to error spikes by real-time notifications in your Slack or Microsoft Teams channels. View session replays to dig into the underlying technical details, and file Jira tickets with 1-click.

### Text search

See how users experience errors by searching for specific text that appears in warning and failure messages. Replay individual sessions to watch what the user did before seeing the messages.

![Error Analysis - Features - Text Search [Fall Launch Update]](https://images.ctfassets.net/gwbpo1m641r7/6QLbmMZ9cjum45F4QLDxYo/07a9998f6a0a435bc6eb1750be7a29eb/Error_Analysis_-_Features_-_Text_Search.png?w=3840&q=85&fit=fill&fm=avif)

### Session Replay

Replay any individual user journey in a video-like recording with a timeline of errors and troubleshooting details. You’ll see exactly what the user saw—including any bugs or error messages that popped up on their screen.

![Error Analysis - Features - Session Replay [Fall Launch Update]](https://images.ctfassets.net/gwbpo1m641r7/74n9tmVx3xMHz2oFDSfPiU/e3134551a34487f46743a0fd894eebff/Error_Analysis_-_Features_-_Session_Replay.png?w=3840&q=85&fit=fill&fm=avif)

## Common use cases

### Stay on top of errors and issues

![Error Analysis - Use Cases - Error Summary [Fall Launch Update]](https://images.ctfassets.net/gwbpo1m641r7/3W0hUE6T7CeInnliIMaVVE/1117e5f9add2a7e8437c9d31fd20bbdb/Error_Analysis_-_Use_Cases_-_Error_Summary.png?w=3840&q=85&fit=fill&fm=avif)

Understand what’s going wrong, without technical expertise. View AI-powered error summaries to get a clear snapshot of what went wrong—without trawling through session replays. Instantly see where the issue occurred, what the customer experienced, and how it now impacts conversions or revenue. Plus, you’ll even see technical info like which devices and browsers it affected. So you can find the root cause of the error and fix it fast.

### Find and resolve the most impactful errors

![Error Analysis - Use Cases - Most Impactful Errors [Fall Launch Update]](https://images.ctfassets.net/gwbpo1m641r7/2EmcKna3xMf5DL0ZOGj0KG/294ad555d9f506499ebbfc8f5db2b39a/Error_Analysis_-_Use_Cases_-_Most_Impactful_Errors.png?w=3840&q=85&fit=fill&fm=avif)

Errors are inevitable, but who has the time to assess them all manually? Contentsquare automatically alerts you to the most critical issues so you know what to prioritize.

![Error Analysis - Use Cases - Triage and Troubleshoot [Fall Launch Update]](https://images.ctfassets.net/gwbpo1m641r7/62b6BeDISe4qrsKlaeyNGU/8e2b66e18ab2e1af0972d02b3e8bdb67/Error_Analysis_-_Use_Cases_-_Triage_and_Troubleshoot.png?w=3840&q=85&fit=fill&fm=avif)

### Triage and troubleshoot customer complaints

Get to the bottom of complaints by surfacing root causes in session replays. Investigating complaints from Voice of Customer tools or contact center tickets? Pinpoint technical errors with the Session Replay event stream. Skip straight to the moments where errors were detected to immediately see what’s going wrong. Then quantify how many other users are experiencing the same error with a few clicks.

## Discover more

### Prioritize meaningful fixes

See which improvements could make the most difference to your business outcomes.  
[Explore Impact Quantification](https://contentsquare.com/platform/capabilities/impact-quantification/)

Reveal user experiences  
[Explore Session Replay](https://contentsquare.com/platform/capabilities/session-replay/)

### Uncover friction

Identify the biggest areas of struggle that make customers leave.  
[Explore Frustration scoring](https://contentsquare.com/platform/capabilities/frustration-score/)

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